TL;DR (Please Read) A configuration update has been sent to all boxes Live Server 1 and Live Server 2 are being enabled on all active accounts Follow this video exactly to regain access: https://myboxsupport.screencasthost.com/config-steps Support is temporarily not responding to tickets due to extremely high ...
TL;DR All boxes must be updated. A new configuration update was released to fix a Live Server 1 connection issue. Latest configuration version is 26.02.02. If you’re having trouble updating, use the links below. Support tickets are being handled in priority order. If your issue is resolved, please close your ticket so we ...
Hello, This is an important reminder that all boxes must be updated to the latest configuration in order to function properly. If your box has not yet been updated, please complete the configuration update as soon as possible. If You’re Having Trouble Updating If you are unsure how to update your box or are still experiencing issues, please ...