Common Issues
Most problems are solved in minutes. Find your issue below.
Channels buffering or not loading? Your ISP may be blocking traffic. We'll walk you through a quick fix.
New Firestick user? We'll help you activate iMplayer with your management code on any device.
Forgot your username or password? We can resend your credentials or help you reset access quickly.
Need to configure your CC Box or connect to Live Server 1 or 2? We provide step-by-step guidance.